Returns & Exchanges

At AOHI, we stand by the quality of our charging technology and offer a 30-day money-back guarantee for any reason. If you are not completely satisfied with your purchase, we are here to help with effortless returns and exchanges.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Ensure the item is in its original packaging with all included accessories and manuals to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided shipping label or use a trackable shipping service to send the package back to our designated return center.

• 4.
  Receive Your Refund

  Once our technicians inspect the returned device, your refund will be processed to your original payment method within 5-7 business days.